Intune app stuck installing. " Hope this helps.
Intune app stuck installing So I have a win32 app in intune which is stuck at "Installing" in the Company Portal App. When going to production the only change that was made is, I created a Dynamic Device Group based off of the Enrollment Profile. The device configurations apply successfully. So check if the most recent deployment to the issue occurring is the issue by removing the deployment. Thanks but i've got the store for business setup, company portal app is synced to intune. I have tried rebooting but when opening the portal app it shows the status of installing still. Hi all, I've recently deployed 3 custom apps developed in-house for my organization. Dec 17, 2024 · > Company portal shows apps, but prompts for Apple Id forever. I'm not sure what the hang up is with this "last app" that still mysteriously needs to install. I get this issue sometimes when testing out apps. All 3 settings. Does anyone here have a fix for this? The apps never actually install and the user can't even retry because the button is on pending instead of install. It also doesn't mean only 1 app installed. 2nd Scenario, Without apps and Profile for Autopilot pre-provisioning. All these devices will not install any applications, for example Company portal, and 365 office apps. Hence in many scenarios, you will see I did the Edge Browser deployment identically to the Office Apps deployment, however the Edge browser just sits as "install pending". The next time the device sync happens, the device should install the app from Intune. One of the users shows the status of " Waiting for install status" Here’s what I’ve done so far for troubleshooting: Tried syncing his device from Settings and from I'm trying to deploy a managed app to a shared and supervised iPad, but the apps installation status just shows waiting for install status. If the answer is helpful, please click "Accept Answer" and kindly upvote it. All desired apps are approved, and those apps in app policy set to 'Available for enrolled devices' show up on the Pixel. When checking the device compliance it was failing on intune app integrity checks. I'm running) every few hours, and its working the app installs for the first time and when testing in PowerShell and even in intune app. The install was successful 13 hours ago. I have been able to keep things running somewhat smoothly with imaging computers and doing basic management tasks with SCCM, but Intune I haven't really played with. Sep 21, 2022 · Also seeing a similar behaviour. Jan 18, 2023 · I have an app that I’ve configured to deploy to users of group “xyz” Group “xyz” is a dynamic group that all of our employees are automatically added to. > Added Apps to VPP token. These pushed without issue. Oct 28, 2020 · So the applications are stuck with status "Waiting for install status". Hi Folks, I'm relatively new at Intune, but I seem to have grasped the basics of it, but I'm having an issue with installation detection. Is this only happening on one device or multiple devices, and is it only happening on one app or is it affecting multiple apps? only one device as I only need to install app for win10 pc. Right now, I am trying to deploy a LOB app that has been added to Intune and it gets stuck in pending install status. All other devices got it fine. I suspected Office 365 was the cause and removed it and now the 4 of 4 apps install and it progresses to the user's desktop successfully without having to hit the "continue anyway" button. I have this issue too. Nov 15, 2022 · trying to find out why the apps that I configure to be installed via Intune are not installed. They work all fine and dandy as fresh installs but the lead developer I'm working with pointed out that if he manually uninstalls the app then Company Portal doesn't detect it as uninstalled and if uninstall is clicked on, it hangs indefinitely. EXE applications via Intune. Select an app. When I see this It's always an app failure of some sort. I don't have any update restrictions, but I do have the App Store disabled on the devices. How to check Device Install status: Navigate to the Microsoft Endpoint Manager admin center. I can manually installed the desired app (Cisco AnyConnect), but it never installs automatically, either after registration, or during registration. I feel this is because, I stupidly installed this to my local machine assuming the install script was correct. The app installs and is functional, however when looking in Company Portal the app still showing Installing. For example… Dec 19, 2023 · But on my own laptop, in the Company Portal App > Downloads & updates tab, there are 3 updates, distributed via Patch My PC, that are stuck in 'Installing' status. After I click on the pending App, the Play Store opens. Upon restart the check was ok and then the Apps installed. ' If I remove Teams from the app distribution, it installs the other apps (Word, Excel, OneNote, Outlook, and PowerPoint) as before but still remains at 'Waiting for Install' status. For apps that I packaged I use the File one, with "file or folder exists" usually when I had issues with this it was because the app was not installing for whatever reason. The most common issue is with the Microsoft Calculator App which cannot be updated with the deployed Store App. I tried deleting the registry keys here. The neihaus diag script is good for tracking the specific app down (use the -online switch to get app names). I found the issue, but I can't get it to give up retrying the old app deployment even after deleting the assignment. Some users have cancelled when prompting to install the software and in Intune portal status is showing failed. They all have roaming cellular plans, and great speeds, so it's not an internet problem from what I can gather. This status can occur for a few reasons: The device might not be connected to the internet. Then what I tend to do is restart the Microsoft Intune Management Extension in services. In the end I performed a Windows reset on the PC and this fixed the app installation problem. So far it has only helped to renew the token even though it was still valid for over 2 months. Making it available for self-service install in Intune company portal, you may experience that Microsoft 365 Apps stuck in downloading status. free Apps "bought" via VPP in apple business manager are installed as expected. These apps are iOS store apps. (Just for one user, it deployed fine on other pc's) I'm out of ideas for what I can do to fix this issue. What are the steps that I can use to troubleshoot what is happening here? Currently i am trying to setup MDM for iOS Devices on Intune. May 16, 2022 · I packaged a 2GB suite of applications into a single MSI, and attempted to deploy this via intune. We have a case open with Check Point FW, if you run without the CP inline ESP runs in approx 45mins. I keep having users complaining of the apps being greyed out (updating), or with an update available that won't download or install. Try looking in the registry for Win32Apps and search for the AppId you see in Intune (the one in the browser). Nov 1, 2022 · The Microsoft Intune Company Portal app helps users search, browse, and install apps made available to them by their company. exe in the default installation - but the same thing happens just sits there as Pending install despite the app having deployed and in use. Any solution? I am using a custom detection script to check a file for its timestamp so it can fire off the app (its really an exe. Seen this with restarts during ESP as well. After installation, the status is 'Pending' in the Company Portal. Here a summary of what we tried and did not result in positive results. I've seen a few posts at the start of the year where this issue also persisted which suggested it was a Google issue, which would seem true here as the issue occurs across multiple tenants. Sep 23, 2022 · Good Afternoon Team, Followed the steps below and logged with the user credentials but for some reason work apps are not installing and stuck for long time, 1. I ended up moving to a user group assignment since device isn't technically supported and that seems to have fixed it. The apps are stuck in the Waiting for Install Status. No Errors nothing On the client pc i checked with the Portal app if the device is managed by intune and it is. For such devices, for few users it says Installed and for some it says Install Pending. Thanks. Mar 20, 2023 · It is definitely a reporting issue as comparing the registry entries under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps from a working machine (shows as Installed) to a non- working machine (shows as Install Pending / Waiting for install status) I can see under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps\Reporting for the app in Feb 18, 2025 · Its showing 9/10 apps installed but, in the registry, there are only 9 apps total all of which have succeeded. I manually uninstalled the app, but the status remains 'Pending'. Troubleshoot blade in the MEM admin center. This will allow Crowdstrike to install, but not immediately activate. App install status is stuck. Win32 apps were assigned for installation, but they never seemed to start. So User A = admin joins device to Azure , then logs into device the device app installs will all be successfully installed and all green. Oct 27, 2020 · Hi, We have configured App installation policy in Intune and applied to user. I have an issue with 2 laptops enrolled by Intune - CSV autopilot deployment. managed app page of the device says "waiting for install status". however, It is stuck on Device Stuck. For 2 days status is "Download pending. Step 3: From the All apps page, I selected "Add" from the top menu bar. As Microsoft Authenticator and Microsoft Intune are required apps, without that I can't do anything. Jul 9, 2024 · The same Intune Win32 app packaging and installation method can be used for installation. I always try to use apps as required and assign to all devices or users. I have done the same for about 6-7 apps. When I try to install it, it says "Download pending Your Device Is Syncing and will begin downloading your app shortly". Once you are in the endpoint admin center on the left hand side click on Apps, then under “By Platform” click on Windows. They have been in that status for at least a few days now, even after several reboots. K12 here using intune to manage student iPads. One option that can be used (if your Cyber Team agree that is) is to install the Crowdstrike App with the NO_START=1 parameter (NB: It is case sensitive). That also begs the question: would installing manually conflict with Intune or would detection rules determine installed state normally? The app configuration is essentially "setup. My Managed Google Play Store Apps in Intune are all Required and targeted to "All users". I have it set to be available to all users. The suspicion is the first app is a script and never gets to install the 2nd app. I am doing app installation testing and one of the app installs has a problem. The setup takes several hours and runs forever, a reset via Intune helps to stop this again. We recommend you to use Microsoft Documentation on troubleshooting, install, or download failure however if it gets Sometimes u can literally wait for 3 hours and they suddenly are installed, but it's also possible that they install within 10-20 seconds (like it's supposed to). microsoft. msi I use for detection method MSI. Some apps download and install without delay, but some apps get stuck in download pending for hours, causing Company Portal to become useless. Mar 1, 2023 · Hi, I have devices stuck with Install Pending status for Company Portal Online Application. Both of them successfully deployed/enrolled in Intune. " Hope this helps. I'm having this same problem on AAD joined device now. Click Device install status A while back I inherited an SCCM/Intune environment. Jan 13, 2023 · If you hold power and restart, you eventually get back to the install apps screen and it works - so there is a solution, not graceful but works. 1) Are there any concerns about having the entire company app library installed / available via VPP token? Dedicated company device android intune gets stuck when installing an additional app. So, I wrapped the same MSI with Intunewin and deployed that as Win32 app, and ensured the detection rules point to the firefox. About 3 of the apps download as soon as I run a sync but the others just sit there. When deploying Microsoft 365 Apps for Windows 10 (with other apps) the Autopilot process hangs at Apps 4 of 5. It says installing for over a few days now and also her app list will not update with new things that we have added. See full list on learn. Any app that I publish, either to the store to a user group or required to a devic So for apps that I got as . Do you see any similarities between the Intune Win32 app and SCCM troubleshooting? If so, that is not coincident 🙂 Intune Win32 app code is very similar to the SCCM application model. Only a new login as "Enrolled by" user will update the "Managed Apps" status in Intune/Devices correctly. Device Preparation went successfully. Try to install the app again" Been like this for 1 week, and are now unable to download any other apps as they get stuck in "Download pending". Intune company portal App – Reset vs Repair In the Intune Apps tab, do all the apps you purchased inside of ABM populate automatically? They should have "iOS volume purchase program app" as their Type field. App status page doesn't even show this device. Oct 15, 2024 · We are seeing some issues lately with device enrolment on Android with the wizard getting stuck at installing required apps, even with one app (Intune). Clearing the status of an Intune/MEM deployed app - Peter Dodemont May 23, 2022 · After that I am stuck at installing the apps. Noting apps as both iOS App Store apps and Managed/Built In Apps Using Intune and utilizing the company portal we need to deploy apps from the App Store to Managed Apple ID users. Wanted to push an app to these devices so created a new Win 32 app (this app is a simple XML file copy which was tested to be successful in the test environment) and assigned a device group to it. All 100 or so clients are co-managed with intune handling updates and app deployment. Sep 4, 2024 · Hi, Thank you for this article, I’m new to diagnosing autopilot and this guide has been very helpful. Please see This isn’t an ask for help, but to share a solution we identified. I believe this is the cause of the portal getting stuck at "installing" even after the app has successfully installed. Changing the app assignments to a more simple Crowdstrike is a PITA app during Autopilot builds. Dec 18, 2024 · Apparently there is a bug that causes the new Company Portal app installation to fail if you attempt to install it on Windows 11 23H2 builds older than November 2024 update. However, the installation stuck at "pending" as seen in my screenshot. I'm trying to install O365 apps and Google Chrome so I've added them to "Apps" and assigned group under "Required". Intune showing nothing more than Install Pending. I have an issue which I've brought on myself for my specific device, whereby the new app I'm deploying via the Company Portal app is stuck 'Installing'. It's quite strange as the machine had been a clean install from ISO 24H2 to start with. Hence, unable to reinstall it. msc, then open company portal, logout and log back in. What I already did: I had it where I deployed a new app and it did this. Dec 18, 2024 · I dug around into every log file and crevice on the PC and Intune with no progress. After 1 day I ended up installing Office manually so the user could atleast use Office. Feb 11, 2025 · If you have app installation problems, consider the following actions: If the app does not display in the Company Portal, ensure the app is deployed with Available intent and that the user is accessing the Company Portal with the device type supported by the app. Setup the pin number. Usually the Apps are stuck in the "Installing" state and won't do anything for hours. I2P provides applications and tooling for communicating on a privacy-aware, self-defensed, distributed network. . I have tried force closing the various process's intune uses to no avail. Feb 7, 2021 · When I publish the LOB app though Intune, it is getting successfully installed on the Mac, but the status in Intune is stuck at "Waiting for install status" - when I click details, it is stuck in "Pending install" status. we can wait some more time and go to the app deployment report status to see if the status is updated. We have everything working to the point the app is in the company portal for the users and they can click download but after that it just sits on “pending” followed by “app will be installed on this device after the next sync” It's amazing - I was having to upload a few different versions of a Win32 app to get it working. Jan 31, 2023 · App installation went fine . I have no other policies applied, no conditional access or anything yet. Step 4: From the Add app page, I selected "Line-of-business app" from the "Select app type" drop-down menu. While these devices are designed for restricted access and often run without an Entra user session, this setup creates a challenge in which Win32 apps initially install fine but fail to update. Issue: we are trying to install "O365 for Windows 10" through the "Company portal" app. Stuck on Apps (Identifying) During Autopilot OOBE Title says most of it: during deployment, there is a 30 minute delay between the Device CSP Policy being processed and the first assigned application being pulled down for installation. I have assigned it to the device configuration policies and apps. I have been troubleshooting this since Friday. May 12, 2022 · So here is where the apps are going to be. com We have a user that has an app already installed yet the portal keeps trying to install it. 3. What I already did: It seems if you enrol a device with an admin account the app install status will only report back to the user that you enrolled the device with. I have a file writing out that shows if the script returned a exit 1 or exit 0. 3rd Scenario, Autopilot Profile with user login Was able to install Microsoft 365, Edge and a Web Link app without any issues. Identifying Apps, Profile & Network for 60 minutes as per ESP settings and then Red page appears. We were stuck with this problem making our Autopilot process take 45 minutes. I am setting up new company computers with InTune and MDM so i can manage them, expecially applications. Instead of waiting hours for it to try to install it, you can restart the service and bam, it'll go fetch any uninstalled apps. I am currently stuck on the problem that iOS store app & built-in app are stuck install pending. Unfortunatelly all new apps or app changes will be display with "Waiting for install status" even the app is installed successfully. Nov 15, 2022 · Hi, trying to find out why the apps that I configure to be installed via Intune are not installed. Then I click on cancel and then install. Jul 24, 2024 · We recently enrolled a few devices into intune and are trying to push Microsoft 365 applications to them via app deployment in Intune. Due to this, Intune will reinstall the App on the Mac on each check-in. Hope the above information can help. Did you resolve your issue at all, any tips? This pop-up is not visible when installing the app as I need to install as system so I can't click yes/no. We are having more and more iPads get stuck at "Pending, check home screen for progress" when installing apps through self-service company portal. The deployment was done via XML file as Microsoft 365 apps in Intune. Once I stopped the deployment of the app it was fixed. I created a win32 app of the msi installer and set it to be available immediately, and then auto install at the end of this week. exe /silent" for install and a simple file detection rule (which both work, because it reports back as installed correctly on the test machine). Worst part is the app did successfully install via Intune. There are few devices which is being used by multiple users. From the Intune point of view, everything is "green". Nothing happens. Basically the Company Portal (Store for business app) isnt pushing to 1 device, its stuck install pending But we are facing issues with deploying Applications as some Users reported that the Apps are not installing correctly. I can see the apps are pending install on the device according to intune but I have tried a reboot/ re-sync but still nothing seems to happen. The first sign of trouble showed up in the Company Portal. This also improves the detection of the app after it has been installed. After exhausting attempts at modifying everything we could think of, we realized that in addition to installing apps, this is the step where scripts (from Intune) run. The problem is that after clicking "Install" in the Company Portal it gets stuck on "Download Pending" and " Your device is syncing and will begin… Anyone else seeing devices get stuck during the enrollment process on the "Install work apps" screen? I'm trying to enroll corporate-owned dedicated devices, yesterday they started getting stuck on installing Authenticator and the Microsoft Intune app. When you notice the Intune Company Portal not working, make sure the Intune Company Portal app is installed and up-to-date on the device. This seems to switch to installed after about 30 minutes, but was not sure if anyone else has seen this. Its the next part it didnt push it to 1 device. From the Office365 admin page you can go to Endpoint Manager, or you can also go to endpoint. However i did just try a installation using ''Windows SI line-of-business app'' And it sadly resulted in the exact same result of the installation stalling on the device setup and on ''install pending'' on apps in intune. Company portal online app, assigned to device group, timed out installing at the user ESP (no error, just a normal ESP timeout). and seems there is no impact on company ordered upgrade/installation. I can see 59 of 60 users have received the application. I'll see if I can remember what it was Though it might not be the same app, the feedback I got was that various apps can cause this. all apps will hang in waiting for download. pkg app on macOS. After that I am stuck at installing the apps. We're rolling out an updated version of a program to all clients and are doing it through intune. Dec 20, 2021 · We published our first internal app and are attempting to distribute it with the Company Portal. After that the App gets installed. Scan the code 2. For apps deployed with Available install intent, the automatic update generates a status message for the IT admin informing that a new version of the app is available. If i install the Intune management extension manually then my Win32 application is Aug 6, 2024 · Using Intune to install a . An app is just stuck at installing on a Win 10 device via the Company Portal, despite multiple reboots. Issue Encountered. If not, check the VPP token status and manually sync. I am using the same group that is installing the Office apps, but no go. I'm trying to install O365 apps and Google Chrome so Oct 24, 2024 · The Symptom: Win32Apps stuck Installing. Full Office package deployed trough Endpoint is stuck at "Downloading - this takes more time then usual. The exit code from the install script was 0. May 17, 2024 · “Install Pending” in Intune typically means that the app has been assigned to the device and the device has checked in with the Intune service, but the installation process has not yet started. Apr 25, 2024 · 3. The Company Portal would display the app at 100% or get stuck at the “Installing” stage indefinitely, even though nothing was actually being installed. This status message is viewable by selecting the app, selecting Device Install Status, and checking the Status Details. Oct 14, 2024 · We are seeing some issues lately with device enrolment on Android with the wizard getting stuck at installing required apps, even with one app (Intune). I cannot think of any reasons why that status would be unknown. A while back I inherited an SCCM/Intune environment. Oct 1, 2024 · Microsoft 365 Apps can be deployed using Intune and deploying the app as Microsoft 365 Apps Type. Nov 17, 2023 · There are several Apps that get deployed to this device. It simply won't install. 0x87d13b68 Was wondering if anyone has found a workaround to ensure that an MSI is installed as a dependency prior to installing a Win32 app? I'm thinking maybe you can re-package the MSI using the Microsoft Win32 Content Prep Tool, or perhaps there is something you can do with the detection rule. I have checked the incoming folder and it's not there (but other test installs are). It's not the outcome I wanted, but at least we have a way forward here. It started happening randomly without anyone making any config changes in Intune. com. Intune will continue and install everything else but the ESP doesn't update properly. One question i have, after running a get-autopilotdiagnostics I see in the observed timeline: Feb 18, 2025 · This blog will explore a common issue with Win32 app updates on Intune-managed kiosk devices. Aug 22, 2024 · Microsoft 365 Apps are uninstalled (completely uninstalled using removal tool) but company portal still stuck on "Installed" status. Nov 29, 2024 · Intune is waiting for device to send its install status. Aug 18, 2020 · Hi, I created some basic apps in Intune and released them to users. Is there any way to "reset" the app and force it to redownload again or just stop installing? Unassigning the app and reassigning it doesn't do anything so am thinking it's something local? Step 2: From the Intune blade, I selected "Apps" and then selected "All apps" from the left-hand menu. I’ve had to fix it by going into Apps and Features, do Advanced Settings for Company Portal, and then do Terminate, Repair, and Reset. The app just sits forever as pending, no matter if I try a sync from Intune or force a check in from Company Portal on the MacBook. No specific reason no, mainly because the information we looked up on how to best configure this all suggested we use this format. With CP inline it fails after the first app install, hangs around for over an hour and then we see a FIN sent from the workstation. Therefore I manually installed the application, yet the app still shows as "Installing" after a reboot. I have restarted my machine, still nothing. After more than 24 hours, status is still showing as "Waiting for install" which is very unusual. ALso The Intune management extension is not installed . I have tried to set the "Installation deadline to May 23, 2022 · After that I am stuck at installing the apps. edit: additionally the same Intune deployment installs to my iPhone without issue. Stuck on Device Setup . After a few seconds, it just says "Download pending" Oct 14, 2024 · We are seeing some issues lately with device enrolment on Android with the wizard getting stuck at installing required apps, even with one app (Intune). Login as company credentials. Aug 5, 2022 · Hello - I am new to Intune. A subreddit for information and discussions related to the I2P (Cousin of R2D2) anonymous peer-to-peer network. I included a picture of Intune showing the managed apps for the device. I have Azure AD Joined the computers (set as Corporate owned) in Intune and they sync well in endpoint manager. Taking the device home and trying to enroll on a home network. Feb 19, 2021 · Confirm if the status is correct by checking Device Install status for getting the accurate installation status for an app for a device. Feb 11, 2025 · To address this error, uninstall the app from the device. Click Apps > All apps. All apps are being installed on the assigned devices except Teams, and the status in Intune remains at 'Waiting for Install. However, this macOS line-of-business app just sits at Downloading for several minutes and then goes to Failed to install. ioah schiop yla okjf abdoqh jegxigm lszglrao pyu fwemgu tfb qasoq ncp tnh kwoq dto