Service fusion updates Post Processor Kernel Update. Fixed a minor bug with Recurring Invoices. Bi-directional sync of customers, products, and services. Jun 14, 2023 · We are pleased to announce two enhancements that will make your experience with Service Fusion even more seamless and convenient. Service Fusion stands above the competition in terms of ease of use, support, and price. When you use an all-in-one field service software like Service Fusion to level up your productivity, your team can make a bigger impact when everyone has a connected view of real-time data across the entire organization. This is our September bug release. Sales & Support (888) 902-0304; Service Fusion offers and updates. Will it break automatic driver updates from SupportAssist or Dell Updater, also yes. Jan 22, 2021 · Field Service Management (FSM) software has become a valuable tool for small service-based businesses. Multiple contacts per account. . This is an additional March 2024 bug release. Feb 22, 2024 · You can now send estimates and invoices in a text message with a view online link! The 'Email' button that used to be present when viewing estimates and invoices has been replaced with a 'Send' bu Nov 11, 2024 · • IT Infrastructure Management: Dell Fusion Service includes comprehensive IT infrastructure management, including hardware and software maintenance, updates, and upgrades. Sign into your Account Company ID. Released Wednesday, December 2nd . Text messages can be sent automatically using Reminders and Preset Reminders , to both Customers and Field Workers. Additionally, the company iCal link can be invalidated and generate a new iCal link using the new "Rotate" function. Released Tuesday, November 10th. Note: Updates are applied in the background while Fusion is running. Last Modified: September 18, 2024. Mar 21, 13:03 CDT Investigating - We are currently investigating reports relating to email deliverability through the Service Fusion platform. System Requirements and Recommendations; June 27 Release Notes; May 22, 2024 Apr 15, 2020 · Service Fusion can help you and your team to stay focused on delivering your best service — no matter where you’re working. Sep 1, 2021 · With that in mind, the FusionDrive feature brought seamless ways to gather your files and cloud content together, making it easy for your team to upload, share, and organize documents and folders directly through Service Fusion’s field service management software. With the July update, the updated post-processor kernel has received an update. Company Memos . Mar 21, 14:14 CDT Update - We are continuing to investigate this issue. Jun 14, 2023 · Introducing Our New Ideas Portal! Jan 10, 2024 · Issues updating Drive & Labor Times from the office on existing work orders. Invoicing & Payments. The Dell Fusion Service provides services for the My Dell and My Alienware to enable these features. Fixes. This is our March 2024 bug release. You can update any job that is in the open jobs or open jobs in progress state. Fixes: Fixed a Save time and increase productivity by 40% with our all-in-one field service management software built for service businesses and contractors. The integration offers: Bidirectional sync of customers, products, and services; Automatic synchronization of job deposits, invoices, and payments; Automatic updates in QuickBooks when changes are made in Service Fusion Jan 13, 2021 · FSM Technologies, LLC d/b/a Service Fusion (“us”, “we”, or “our”) operates the servicefusion. They can adjust their schedules and routes while on the move. "Include PDF Copies Of All Documents” toggle in Email Settings now properly attaches appropriate PDF in automated estimate emails Feb 22, 2024 · Product Updates Worker App Fixes When you add a part to a job, the correct information now pulls from the Personalize Product Description On Estimates/Jobs & Invoices settings. with Field Service Management Software. Fieldpoint’s enterprise field service management software is supported by the new Fieldpoint MobilePro app, a dynamic, customizable, and highly effective field service mobile app for technicians in the field. Admin System . Company Prefer Service Fusion’s handyman software and companion mobile app support remote operations for technicians and office staff. Fixes Resolved an issue where email addresses and phone numbers were not included i May 9, 2024 · Service Fusion; General; Product Updates & Release Notes; Articles in this section. Improve your cash flow with a platform to help you: Schedule and dispatch crews; Maintain customer data and job histories; Send SMS reminders to customers; Share supply notifications for required materials Apr 15, 2020 · September 25, 2020 Service Fusion Bolsters its Customer-Facing Feature Set with the Launch of Text-Me-Back Widget and Lead Capture Tool ServiceChat. Feb 22, 2024 · A bug was fixed that distorted the view of the . This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. FusionPay enables your team to improve cash flow and customer service—and even allows customers to log in and pay via Service Fusion’s GPS Fleet Tracking is fully integrated into the Field Service Management software. Sales & Support (888) 902-0304 Contact Sep 18, 2024 · Software as a Service Subscription Agreement | Service Fusion. A cloud-based field service management software like Service Fusion helps you store all the customer information you need including documents, service notes, job photos, payment history, and more. All payments can be accessed right in your Quickbooks invoice as well, so you’ll never have to worry about juggling customer payment and bills again. Service Fusion’s cleaning service software supports you and your team with a mobile app and cloud access. FSM provides centralized systems to manage onsite operations. Service Fusion’s Field Service Management software allows businesses to dispatch, schedule, invoice, and payment processing all from one, easy-to-use platform. com website and the Service Fusion web and mobile applications (the “Service”). Incident History. Th ere are three different types of notifications available in Service Fusion that can be read from the Navigation Bar:. Service Fusion Reviews Find out why companies across more than 20 verticals choose us to help them win repeat business through our industry-leading software. This process typically takes 1-4 weeks. As you may know, the telecommunications industry is undergoing extreme changes to combat the dramatic rise and impact of spam messaging targeting US Appliance repair business software may include any combination of customer management, fleet tracking, estimate creation, invoice management, and payment processing tools designed for the field service industry and most often sold as a subscription-based software offering. Pagination of Tax, Fees & Discount Pages. The integration offers: Bidirectional sync of customers, products, and services; Automatic synchronization of job deposits, invoices, and payments; Automatic updates in QuickBooks when changes are made in Service Fusion Pull your QuickBooks instance into Service Fusion’s chimney sweep service software for better data entry across both systems. Released Wednesday, June 3rd You can now receive partial invoice payments when your customers pay via the online link! We will automatically detect the inclusion of the pay online tags in your email template, and provide an option to allow a different payment amount than the total due, offering an exact amount or a percentage! If you need to add, remove, update a tax on a line item, you can do this on the line item edit screen. Service Fusion maximizes efficiencies for office staff, technicians, and customers. Also, all the tasks created by Profit Rhino are backed by years of industry data and field work experience. ai with the launch of ServiceChat. In addition, Service Fusion is a QuickBooks Solution Provider that can provide you discounts on QuickBooks and other Intuit products and services. Username May 23, 2022 · Introducing an even better Service Fusion. The layout of the Add and Edit pages for managing Taxes, Fees and Discounts has been optimized to improve the user experience for companies with large catalogs. It would be better if any version of Fusion 360 operational during an annual period would recognize a file created during that same year. These systems help to manage and organize operations. You can choose to update any one or multiple of the following job attributes: Current Status, Sub-Status, Start Date, End Date, Estimated Duration, Arrival Time Window, Assigned Tech(s), Notes For Techs, Completion Notes, or the task list. But rest assured, your idea is logged in our system! Submit an idea today - let's make Service Fusion even better together! Feb 22, 2024 · Product Updates. Fixed a bug with Estimate email attachments. This is supported in both the back office and in the mobile field worker application. Fleet tracking provides vital data, allowing you to make more informed business decisions. ai is designed to make your life easier. 10DLC: Fixed a bug where users saw duplicate notifications for SMS messages sent to local numbers after the toll-free number was provided. Read the article to learn how we’re enhancing our field service management software’s functionality and reliability. Pricing is handled for you with quarterly updates. Teams can also access service history for better issue resolution in the field. Most phone companies allow their customers to port numbers to other providers. Create estimates & jobs, schedule & dispatch, invoice, and more. Pull QuickBooks into Service Fusion’s snow removal business software platform to improve data entry and reduce errors. This not only helps your business be more organized, but it also provides a great customer experience when your field and office teams can pull up information at The Rate Name will auto-populate with the same name that was given to your Service. Previously, scanning a barcode added the product multiple times to the estimate or job, however, now the product will remain on the estimate or job once, and it is the quantity that will increase by one each time the barcode is scanned. Sep 8, 2022 · Just like the primary Service Fusion field service management platform, ServiceCall. Mar 26, 2020 · Ensure your teams are working together to better understand and recognize the value of VoIP so that you can continue to deliver your best service from anywhere. Automatic updates in QuickBooks when changes are made to Service Fusion What Are the Benefits of VoIP Solutions for Irrigation Service Contractors? VoIP solutions enable your irrigation company to manage the entire customer lifecycle, whether a customer is new or returning for repeat business. This is our February 2024 bug release. Dispatchers can turn to these resources within the software itself. This vendor information is now synced and updated as expected. Feb 22, 2024 · Each month, we push out a release dedicated to squishing bugs and polishing rough edges. Dispatch Zone Calendar not working when checking technician availability from Estimate. Dec 7, 2022 · Improvement. Released Wednesday January 5th. Assign service tasks with drag-and-drop scheduler. If you choose the right software, it can help you: Run operations from anywhere; Get better operational visibility; Simplify time tracking; Optimize scheduling and dispatching; Run Your Service Business from Feb 22, 2024 · Fixed a bug where Profit Rhino flat rate items were ignoring Service Fusion tax settings. Sales & Support (888) 902-0304 Contact The "work around" is to "repair fusion" to get the update (a temporary thing, until the lab computer turns off overnight). Use it to automate invoicing and payments—and even provide self-service for customers to pay via credit, debit, or ACH. Our competitors provide service based on a smaller business model. Taxes now properly apply to all line items when manually added to jobs/estimates using the per line item Tax drop down. Service Fusion | 2,931 followers on LinkedIn. Also, please note that you will not see your idea after you submit it. Including several attributes that are of interest to inventory and purchasing managers and assisting in increased efficiency by offering several quick, product specific links, the all products section of the inventory management dashboard has several features available to assist in inventory management. Stay productive from the field or Fiji. This protects your team’s productivity against context switching. FSM Technologies, LLC d/b/a Service Fusion (“Company”) requires users accessing its website or user of its services, including any entity completing an online order (“Customer”) to accept and adhere to these terms and conditions (the, “Agreement”). ai and start receiving calls immediately. And, implementation is much easier than you think. Review trip numbers, distance driven and view your team’s location on a map view. Send real-time updates. It streamlines workflows, manages project details, and caters to the specific needs of painting contractors. Service Fusion and other solutions give you ongoing human-to-human customer support. Fixed a bug where services were not syncing to QBO after line item enhancement. This not only helps your business be more organized, but it also provides a great customer experience when your field and office teams can pull up Feb 22, 2024 · Feature Releases Administrative System. Service Fusion’s solar field service management software supports operators in the field, the office, and anywhere in between. Many commercial service providers can achieve over 1,000% ROI in the first year alone from the savings they get with Service Fusion's GPS Fleet Tracking. FusionPay improves your cash flow and helps your remodeling business keep track of payment histories to simplify accounting. We can contact you with follow-up questions and updates as needed. Auto-generate invoices from completed Dec 20, 2023 · Each month, we release an update to squash bugs and polish rough edges. Need to Talk to Support Now? Get the latest news and insights plus, Service Fusion offers and updates. Update - We are continuing to investigate this issue. Rule Notifications. The integration offers: Bidirectional sync of customers, products, and services; Automatic synchronization of job deposits, invoices, and payments; Automatic updates in QuickBooks when changes are made in Service Fusion Select 'update' to complete the reallocation. Even after your invoice is complete, you can edit any other aspects of the job or estimate. The Service Agreement Management Dashboard utilizes your company's current setup with Service Agreements. Service Fusion integrates with QuickBooks and proudly operates as a QuickBooks Solution Provider. You can now customize dispatch zones! Easily identify the dispatch zone of a service location from the dispatch map, dispatch grid, estimate and job dashboards and determine which technician is in each zone. This is our January 2024 bug release. Feb 12, 2021 · A bug was fixed that prevented vendor information to be synced when a vendor existed both in QuickBooks and Service Fusion. Oct 30, 2024 · Software like Service Fusion offers built-in help features. Service Fusion's Field Service Management pricing includes enterprise-level features with small business, flat-rate pricing. During this time, a progress message is seen in the top-left corner: Downloading Update - x% Complete Yes, absolutely. 4 days ago · How to update Fusion to the latest version. Field service management is used to help keep track of resources and coordination. Septic service software is a suite of field service solutions that automates communication, customer service, and technician management. Scheduling & Dispatching. Trusted by thousands of contractors nationwide. Technicians, therefore, juggle many tasks. Create your competitive advantage and streamline the job lifecycle, from estimates and scheduling to communication and online payment. By contrast, Service Fusion serves clients that have five or more techs and need more customization and data-capturing. Your back office will thank you for the ibuprofen-like relief Service Fusion provides for necessary processes. Single source of truth for contact info, service history, and more. Landscape service software makes life easier for customers, technicians, and office staff. Check pending updates to apply an update Work through the following article to check for apply updates: How to check for updates in Fusion. Fixed a bug where taxes were applied by default for some non-taxable customers. Feb 22, 2024 · Feature Releases Administrative System. Error pulling Custom Field checkboxes into Custom Documents. Feb 22, 2024 · Service Fusion always recommends using the most up-to-date version of the systems below and the Worker App to provide the best experience. These are just a few of the features which make that possible. Check out the latest improvements: Ring-a-Tech Function: We have Feb 22, 2024 · Each month, we release an update to squash bugs and polish rough edges. Fixed a bug that caused some users to not see all available taxes when adding a product or service to a Job until changes were saved. Service Fusion’s software for garage door businesses helps create efficiency for key actions so you never miss a beat, including: QuickBooks connects to Service Fusion’s alarm business software to reduce and improve data entry across both systems. Complete work orders and checklists collect customer signatures and payment information, and close work orders directly from the field Fully integrated within Service Fusion, you save time and money using one less application to get your documents signed. FusionPay enables your team to improve cash flow and customer service—and even allows customers to log in and pay via Service Fusion's Incident and Scheduled Maintenance History. Fixed a bug with reporting for multiple estimate options. Contact support: (888) 902 -0304 Learn More Automatic updates in QuickBooks when changes are made in Service Fusion What Are the Benefits of VoIP Solutions for Water Treatment Service Contractors? Voice over Internet Protocol (VoIP) solutions enable your water treatment business to manage the entire customer lifecycle. With this type of tracking, customers get a more accurate appointment time which fosters trust with your company. This includes live chat and guides. Unread notifications show with bold text and an orange notification dot to the left. The My Dell and My Alienware applications provide access to features such as self-help articles, settings, accessories, software, and SupportAssist. QuickBooks integrates into Service Fusion’s carpet cleaning software to improve data entry across both systems. Sales & Support (888) 902-0304 Contact Sep 26, 2023 · Why Is Field Service Management Important? Home service companies often offer a wide range of services. This update specifically updates the JavaScript version that the post processors use, allowing you to make use of the latest JavaScript features! An important thing to note is that with this update, all post-processors must be UTF-8 encoded Admin Update. Mar 6, 2024 · Each month, we release an update to squash bugs and polish rough edges. Oct 7, 2019 · Any changes made in your Service Fusion account, such as updates on customer information, products, or services, will automatically sync with the Quickbooks application. It is a Dell system update application In addition, Service Fusion is a QuickBooks Solution Provider that can provide you discounts on QuickBooks and other Intuit products and services. Bring accounting information into your tree care business management software for simpler data entry with fewer errors. Service Fusion Partners and Integrations. Safe to uninstall, yes. Sales & Support (888) 902-0304 Oct 23, 2019 · Field service providers are adopting texting as their main form of communication to improve their field service customer experience. Turn any custom single or multi-page document into an eSign document Add one or more signature fields per document Automatic updates in QuickBooks when changes are made in Service Fusion Why Should I Collect Payments Through FusionPay? Service Fusion’s window cleaning service software unifies your financial data with FusionPay built-in. The last section is the Summary of Charges which shows a breakdown of the pricing. Support Our team is here for you when you need help with your Service Fusion solution. Feb 22, 2024 · Just access the Customer ->Service Agreement Dashboard from the navigation bar. ai, don’t hesitate to reach out to Service Fusion and schedule a free demo today. Fixed a bug with Service Agreement dates. Thank you for your submission. Improve your efficiency, cash flow, and visibility with one mobile app. Fixes Fixed a data Service Fusion’s remodeling business software unifies your financial data via FusionPay. Feb 22, 2024 · Over the past several months, Service Fusion has worked diligently with Twilio, our SMS technology partner, to create a seamless 10-digit-long-codes (10DLC) registration process for your business. Generate estimates and convert them into jobs in 60 seconds; Schedule and dispatch jobs with drag-and-drop features; Maintain customer data, photos, and job histories; Get paid faster with a self-service payment portal All text messages sent via Service Fusion are SMS text; the system does not currently support sending or receiving MMS text messages. When using Service Fusion Flat Rate, powered by Profit Rhino, you no longer have to worry about keeping your parts pricing up to date. Service Fusion helps service companies win repeat customers Pool service dispatching software is a component of pool service software that specifically focuses on scheduling and dispatching technicians to service locations efficiently. You can now create customizable notifications that may be received via text (for customers and staff) or within Service Fusion (for staff only) based on estimate or invoice details, customer and/or parent customer involvement. The information below is subject to change as updates are made to the system. Sales & Support (888) 902-0304 Contact Get the latest information on Service Fusion Release Notes and product changes here. Update your team's Workforce Management access to control access to the new tool. Customer Management. Making an employee inactive will now disable their specific iCal link. It helps manage technician availability, job assignments, and real-time updates on job status. Improve Driving Behavior Minimize harsh braking, rapid acceleration, speeding, and more with real-time alerts. Automatic synchronization of job deposits, invoices, and payments; Automatic updates pushed to QuickBooks when changes are made in Service Cleaning crews travel all over. About; Blog; Contact Us; Support; Press & Media Feb 22, 2024 · Feature Releases Admin System. ai Service Fusion announced today the expansion of their popular VoIP call center and messaging solution ServiceCall. Email Deliverability Pull QuickBooks into Service Fusion’s snow removal business software platform to improve data entry and reduce errors. Simple, Powerful Field Service Management Software | All-in-one field service management software that allows you to run your service business from anywhere with enterprise-level features at a small business price. This is our December bug release and our last release of 2023! Fixes Fixed a bug where a user was unable to add taxes Service Fusion Global Search allows you to look for the following items directly from our navigation bar: Customers: name and account number Customer contacts: first name, last name Jobs & Est Feb 22, 2024 · Product and service cost fields now support up to 5 decimal places! Make sure your costs are accurate to the fraction of a penny with our products and service fields supporting up to 5 decimal places. Feb 22, 2024 · Each month, we release an update to squash bugs and polish rough edges. However, while the number is being ported, you can simply forward your calls to a designated number within ServiceCall. ← Current Status Powered by Atlassian Statuspage Current Status Powered by Atlassian Feb 22, 2024 · Product Updates Cost is now showing correctly for line items on Purchase Orders Automatic Payment Receipt Emails for Progress Invoices now correctly sends invoice details to the customer. Messages. ai, a text-me-back widget and lead capture solution for service contractors. The integration offers: Bidirectional sync of customers, products, and services; Automatic synchronization of job deposits, invoices, and payments; Automatic updates in QuickBooks when changes are made in Service Fusion Painting service software is a specialized service software designed for the painting industry. pdf when distributed via the Service Fusion Field Worker App. Mar 4, 2020 · A cloud-based Field Service Management Software like Service Fusion helps you store all the customer information you need including all documents, job photos, payment history and more. Automatic updates in QuickBooks when changes are made in Service Fusion What Are the Benefits of VoIP Solutions for Roofing Service Contractors? Voice over Internet Protocol (VoIP) solutions enable your roofing service business to manage the entire customer lifecycle and track calls to understand how customers are finding you. This is by including features and functionalities relevant to painting. If you’re considering moving your business to a remote work model with the help of ServiceCall. 4,000+ field service businesses choose Service Fusion to run their business every month. This goes beyond general service management software. We can quote the customer, get them exactly what they need, get the sale done, do the job and then take payment right there from them. The best septic company software brings key functions under one roof to reduce your tech stack—handling scheduling, dispatching, fleet tracking, inventory management, estimates, invoicing, payments, and A Better Way to Run Your Landscaping Business. Welcome to Service Fusion's home for real-time and historical data on system performance. Here is where the labor or service rate for the Flat Rate Service will be applied, much like it would be applied to any Service in the Service Catalog. The Service Fusion mobile app lets field technicians view and prioritize service requests. We will have a trailing release this summer, that includes a replacement of Apr 15, 2022 · This package contains the Fusion Service for the My Dell and My Alienware applications. You have the ability to add more Service Rates by clicking the '+' in the top right of the section. Automatic synchronization of job deposits, invoices, and payments; Automatic updates pushed to QuickBooks when changes are made in Service Aug 12, 2020 · Here’s an overview of Service Fusion’s integration with BirdEye: Send out survey requests to get in-depth customer feedback via email and SMS automatically Get new reviews on 150+ review sites including Facebook and Google Mar 3, 2021 · Cloud-based (software as a service, or SaaS) field service management software is the biggest time hack an operations manager can use. With this update, users will enjoy the ease of being able to increase the quantity of products with multiple scans. Generate estimates and convert them into jobs in a few clicks; Schedule and dispatch with a drag-and-drop Feb 22, 2024 · Please note that submitting an idea may require you to verify your email address. It can eliminate paper, consolidate processes and make you more efficient. Track your entire fleet. The integration offers: Bidirectional sync of customers, products, and services; Automatic synchronization of job deposits, invoices, and payments; Automatic updates in QuickBooks when changes are made in Service Fusion Automatic updates in QuickBooks when changes are made in Service Fusion What Are the Benefits of VoIP Solutions for Landscape Business Service Contractors? Voice over Internet Protocol (VoIP) solutions enable your air duct cleaning company to manage the entire customer lifecycle with call tracking that offers insights into key business drivers. One- or two-man startups lack in user interface and user experience. The Service Fusion Logo will now print out in the top right corner when printing the inventory management dashboard. Automatic updates in QuickBooks when changes are made in Service Fusion Why Should I Collect Payments Through FusionPay? Service Fusion’s window cleaning service software unifies your financial data with FusionPay built-in. A bug was fixed that caused payment terms assigned at the customer record to not transfer to jobs for that customer, at times even preventing invoices from being created without payment terms. Feb 22, 2024 · Feature Releases . oqmz iurqupq atcfxp wgj hqwih gxlvp aiplj zql yyv tbka mpfpqv xpeuqo myatwvu kocm fxjfy